Frequently Asked Questions
Yes. Every product we stock is hand-picked and checked for material safety before listing. All products are suitable for cats and dogs unless otherwise stated on the product page.
Standard shipping takes 7-14 business days. Express takes 4-8 business days. Most orders are processed and dispatched within 24-48 hours of payment confirmation. You will receive a tracking email as soon as your order ships.
That is exactly what our 14-day Happy Pet Guarantee is for. If your pet does not love it, email hello@happypawsphere.store within 14 days for a full refund. No forms, no hassle.
Each product page includes sizing recommendations based on your pet's weight and measurements. If you are still unsure, email hello@happypawsphere.store and we will help you pick the perfect fit.
We are sorry to hear that. Email hello@happypawsphere.store with your order number and a photo of the damage within 7 days of receiving your order. We will send a replacement or issue a full refund immediately.
Yes, we ship worldwide. Standard delivery is 7-14 business days internationally. Every order includes tracking so you can follow your delivery in real time.
What Pet Parents Are Saying
Every review is from a real customer who purchased from Happy Paw Sphere.